At Prospera Oktatás, we are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our financial education and consulting services. We process your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal data that you provide directly to us when you register for an account, enroll in a course, request consulting services, subscribe to communications, or interact with our online platform. This information may include:

• Contact details (such as your name, email address, phone address, and physical address).
• Account login credentials.
• Payment information (processed securely by third-party payment processors).
• Information you provide when participating in workshops, courses, or consulting sessions (which may include details about your financial situation shared for the purpose of receiving our services).
• Communications you send to us.

We also automatically collect certain information about your visit and usage of our site through cookies and similar technologies. This may include:

• Your IP address.
• Browser type and version.
• Operating system.
• Pages you view.
• Links you click.
• Time and date of your visit.
• Referring website addresses.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our financial education and consulting services.
• Processing your transactions and managing your accounts.
• Communicating with you, responding to your inquiries, and providing customer support.
• Sending you service-related communications, updates, and information about courses or services you have enrolled in.
• Personalizing your experience on our site.
• Understanding how you and others use our service to improve our offerings and the functionality of our online platform.
• Developing new products, services, features, and functionality.
• Detecting and preventing fraud, security incidents, and other malicious activity.
• Complying with legal obligations and enforcing our terms and conditions.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: To provide you with the services you request or to fulfill the terms of a contract we have with you (e.g., delivering a course or consultation).
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., sending you marketing emails). You can withdraw your consent at any time.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, maintaining security).

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These service providers are obligated to protect your data and use it only for the purposes for which they were hired.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal data. These rights may include:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly where the processing is based on legitimate interests or for direct marketing.
• Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller under certain conditions.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.

To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base. You can control the use of cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the address below.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective when posted.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you may contact us by mail at:

Prospera Oktatás
20 Váci út, Floor 13
Budapest, Budapest 1132
Hungary